{"id":3544,"date":"2025-06-16T08:30:19","date_gmt":"2025-06-16T08:30:19","guid":{"rendered":"https:\/\/mysmile.swiss\/?page_id=3544\/"},"modified":"2025-10-21T04:57:30","modified_gmt":"2025-10-21T04:57:30","slug":"data-protection-and-processing","status":"publish","type":"page","link":"https:\/\/mysmile.swiss\/en\/data-protection-and-processing\/","title":{"rendered":"Data Protection and Processing"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row][vc_column el_class=&#8221;texter&#8221;][vc_column_text css=&#8221;&#8221;]This data protection statement applies to the use of your personal data when you use the services of <strong>MySmile Cabinet Dentaire<\/strong> and <a href=\"http:\/\/www.mysmile.swiss\">www.mysmile.swiss<\/a>, unless otherwise agreed in a specific contract.<br \/>\nPersonal data includes all information that can personally identify you.<\/p>\n<p>We guarantee that the collection, processing, and use of your data complies with the applicable legislation and that all data will be treated with strict confidentiality.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column el_class=&#8221;texter&#8221;][vc_column_text css=&#8221;&#8221; el_class=&#8221;text-change&#8221;]\n<h2><strong>Sources of Data at MySmile Cabinet Dentaire&nbsp;<\/strong><\/h2>\n<p>Personal data includes all data stored within MySmile Cabinet Dentaire and <a href=\"http:\/\/www.mysmile.swiss\">www.mysmile.swiss<\/a>. This refers to any information relating to a person, their physical or mental health, or healthcare services provided to them.&nbsp;[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;texter&#8221;][vc_column][vc_column_text css=&#8221;&#8221; el_class=&#8221;text-change&#8221;]\n<h2><strong>Internal Procedures at the Clinic&nbsp;<\/strong><\/h2>\n<p>The protection of personal data aims to safeguard the fundamental rights of the individual. It is guaranteed by the <strong>Swiss Federal Constitution<\/strong> (Art. 10 para. 2 and Art. 13).<br \/>\nAt <strong>MySmile Cabinet Dentaire<\/strong>, we have implemented internal procedures to ensure data protection in compliance with the <a href=\"https:\/\/www.fedlex.admin.ch\/eli\/fga\/2020\/1998\/fr\" target=\"_blank\" rel=\"noopener noreferrer\"><strong><em>Nouvelle loi f\u00e9d\u00e9rale sur la protection des donn\u00e9es (LPD)<\/em><\/strong><\/a>.[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;texter&#8221;][vc_column][vc_column_text css=&#8221;&#8221; el_class=&#8221;text-change&#8221;]The communication and processing of data are based on the following principles:<\/p>\n<h2><strong>Principles&nbsp;<\/strong><\/h2>\n<ul>\n<li>The Swiss Federal Act on Data Protection (<strong>FADP<\/strong>) applies to all medical records maintained by <strong>MySmile Cabinet Dentaire<\/strong><\/li>\n<li><strong style=\"font-size: 1rem;\">Medical confidentiality and privacy<\/strong><\/li>\n<\/ul>\n<p style=\"padding-left: 40px;\">Article 321 of the Swiss Penal Code requires the respect of medical confidentiality and privacy concerning:<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>The presence of the patient in our facility,<\/li>\n<li>As well as the treatments provided by medical staff or their assistants.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>Confidentiality applies as soon as a person is receiving or has received medical treatment.<\/p>\n<p>Without the patient\u2019s <strong>written consent<\/strong>, their data may not be shared with third parties[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;texter&#8221;][vc_column][vc_column_text css=&#8221;&#8221; el_class=&#8221;text-change&#8221;]\n<h2><strong>Access to Medical Records<\/strong><\/h2>\n<p>Patients or their legal representatives may <strong>request access<\/strong> to their medical records at any time and without justification. Requests must be made in writing or electronically to <a href=\"mailto:info@mysmile.swiss\">info@mysmile.swiss<\/a>, including the <strong>patient&#8217;s full name and the date of birth<\/strong> (and, if applicable, those of the legal representative).<\/p>\n<p>Medical data may also be requested by an <strong>insurance company<\/strong>, <strong>financial assistance institution<\/strong> (e.g., HG, SPC, SPMi), or <strong>competent authorities<\/strong>, provided the request is justified.<\/p>\n<p>Access to the medical file is <strong>free of charge<\/strong>.<br \/>\nHowever, if the request involves a <strong>complete report<\/strong> or <strong>treatment plan<\/strong> requiring significant administrative work, a <strong>fee of up to CHF 300.\u2013 may be charged<\/strong>. If such a fee applies, it will be <strong>justified and communicated to the patient in advance<\/strong>, allowing them to amend or withdraw their request.<\/p>\n<p>&nbsp;[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;texter&#8221;][vc_column][vc_column_text css=&#8221;&#8221; el_class=&#8221;text-change&#8221;]\n<h2><strong>Important Points to Note<\/strong><\/h2>\n<ul>\n<li>All requests from patients must be submitted in writing or electronically.<\/li>\n<li>Requests from third parties must be <strong>written<\/strong> and <strong>justified<\/strong>.<\/li>\n<li>Data is only transmitted to the <strong>requester<\/strong> (or legal representative), unless explicit consent is given.<\/li>\n<li><strong>MySmile Cabinet Dentaire<\/strong> complies with data access rights for <strong>10 years following the last treatment<\/strong>.<\/li>\n<\/ul>\n<p>To ensure the integrity, quality, and security of data:<\/p>\n<ul>\n<li>Records are <strong>accessible and editable only by authorized<\/strong> personnel of <strong>MySmile Cabinet Dentaire<\/strong> using secured infrastructure.<\/li>\n<li><strong>No third-party is granted direct access to the medical records.<\/strong><\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;texter&#8221;][vc_column][vc_column_text css=&#8221;&#8221; el_class=&#8221;text-change&#8221;]\n<h2><strong>Use of Data by MySmile Cabinet Dentaire<\/strong><\/h2>\n<p><strong>MySmile Cabinet Dentaire<\/strong> may use collected data and information:<\/p>\n<ul>\n<li>to optimize and improve services,<\/li>\n<li>for statistical purposes,<\/li>\n<li>to ensure continuous protection and security of its infrastructure,<\/li>\n<li>to provide necessary information to authorities in the event of malicious acts,<\/li>\n<li>or to transmit data to authorities or debt collection services when required.<\/li>\n<\/ul>\n<p>The collected data will only be used for these stated purposes.[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;texter&#8221;][vc_column][vc_column_text css=&#8221;&#8221; el_class=&#8221;text-change&#8221;]\n<h2><strong>Links to Other Websites from mysmile.swiss<\/strong><\/h2>\n<p>Our website may contain links to other websites or social media platforms.<br \/>\n<strong>MySmile Cabinet Dentaire<\/strong> has <strong>no influence<\/strong> over third-party websites, their content, availability, or privacy policies.<br \/>\nWe therefore<strong> decline any responsibility<\/strong> in connection with these external sites.[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;texter&#8221;][vc_column][vc_column_text css=&#8221;&#8221; el_class=&#8221;text-change&#8221;]\n<h2><strong>Modifications<\/strong><\/h2>\n<p><strong>MySmile Cabinet Dentaire<\/strong>&nbsp;reserves the right to amend this data protection statement at <strong>any time and without prior notice<\/strong>.<br \/>\nThe current version is the one <strong>published on our website<\/strong>.<br \/>\nAny reproduction, even partial, in any form whatsoever,<strong> is prohibited without the prior consent<\/strong> of <strong>MySmile Cabinet Dentaire<\/strong>.[\/vc_column_text][\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column el_class=&#8221;texter&#8221;][vc_column_text css=&#8221;&#8221;]This data protection statement applies to the use of your personal data when you use the services of MySmile Cabinet Dentaire and www.mysmile.swiss, unless otherwise agreed in a specific contract. Personal data includes all information that can personally identify you. We guarantee that the collection, processing, and use of your data complies with the applicable legislation and that [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"ngg_post_thumbnail":0,"footnotes":""},"class_list":["post-3544","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Data Protection and Processing - My Smile<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Data Protection and Processing - My Smile\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column el_class=&#8221;texter&#8221;][vc_column_text css=&#8221;&#8221;]This data protection statement applies to the use of your personal data when you use the services of MySmile Cabinet Dentaire and www.mysmile.swiss, unless otherwise agreed in a specific contract. Personal data includes all information that can personally identify you. 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