{"id":3540,"date":"2025-06-16T08:27:34","date_gmt":"2025-06-16T08:27:34","guid":{"rendered":"https:\/\/mysmile.swiss\/?page_id=3540\/"},"modified":"2026-02-05T08:35:03","modified_gmt":"2026-02-05T08:35:03","slug":"price-policy","status":"publish","type":"page","link":"https:\/\/mysmile.swiss\/en\/price-policy\/","title":{"rendered":"Price policy"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row el_class=&#8221;texter&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]\n<h2><strong>Important Information for Our Patients<\/strong><\/h2>\n<p><strong>We follow the pricing guidelines of the <u><a href=\"https:\/\/www.sso.ch\/fr\/tarifs\">Soci\u00e9t\u00e9 suisse des m\u00e9decins-dentistes (SSO) <\/a><\/u>, and the applicable tariff is DENTOTAR.&nbsp;<\/strong><\/p>\n<ul>\n<li><strong>The point value applied at MySmile Cabinet Dentaire is CHF 1.10&nbsp;<\/strong><\/li>\n<li><strong>For orthodontics, the point value is CHF 1.00&nbsp;<\/strong><\/li>\n<li><strong>The point value for OCAS, OCPA, SPC, and Hospice G\u00e9n\u00e9ral is CHF 1.00<\/strong><\/li>\n<li><strong>We also apply Tariff 94 (former SSO tariff) at CHF 3.10 to comply with LaMal and LAA<\/strong><br \/>\n<strong>insurance requirements.<\/strong><\/li>\n<\/ul>\n<p><strong>All first consultations must be paid on-site on the same day.<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;texter&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<strong>Indicative Prices<\/strong><\/p>\n<p>Initial dental consultation: CHF 80.\u2013<\/p>\n<p>Initial orthodontic consultation: CHF 105.\u2013<\/p>\n<p>The consultation for establishing a fee estimate is included.<\/p>\n<p>Any radiographs required for the consultation and their analysis are invoiced separately.<\/p>\n<p>Additional treatments determined necessary may be charged separately.<\/p>\n<p><strong>Dental Care Fees<\/strong><\/p>\n<p>To ensure full transparency, below are our indicative prices for the most common treatments:<\/p>\n<ul>\n<li>Scaling (professional cleaning) with radiographs: CHF 180.\u2013 *<\/li>\n<li>Scaling without radiographs: CHF 150.\u2013 *<\/li>\n<li>Whitening and scaling package during the same appointment: CHF 400.\u2013 *<\/li>\n<\/ul>\n<p>* Please note that package prices are valid only for <strong>direct payment<\/strong>.<\/p>\n<p>If the patient chooses to be invoiced, package prices do not apply.<\/p>\n<p>For example, whitening + scaling during the same appointment will be charged at the standard price of CHF 600.\u2013.<\/p>\n<p><strong>IMPORTANT<\/strong><\/p>\n<p>It is not possible for us to provide a treatment cost estimate based on information sent via phone, WhatsApp, or email.<br \/>\nA consultation is essential.<br \/>\nAny cost estimate given by phone has no contractual value.[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;texter&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]\n<h2><strong>Routine Check-ups and Treatments&nbsp;<\/strong><\/h2>\n<p>In line with our environmental policy to reduce administrative work and resource waste (especially paper), we prioritize email communication.<br \/>\nEmails containing medical information are encrypted, in compliance with the new Swiss Federal Data Protection&nbsp; &nbsp;<strong><em><span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.fedlex.admin.ch\/eli\/fga\/2020\/1998\/fr\" target=\"_blank\" rel=\"noopener\">(LPD)<\/a>.<\/span><\/em><\/strong><\/p>\n<p>For the same reason, we <strong>encourage you to pay for your routine care (check-ups and dental hygiene sessions) directly on-site. <\/strong><\/p>\n<p>We offer the following payment options: card, TWINT via les services de <a href=\"https:\/\/www.worldline.com\/\" target=\"_blank\" rel=\"noopener\">Worldline Financial Services &nbsp;\u2013 leader mondial de la Paytech<\/a><\/p>\n<p>Applied tariff:<\/p>\n<ul>\n<li><strong>1.1 CHF if paid on-site.<\/strong><\/li>\n<li><strong>1.3 CHF if paid by invoice <\/strong><\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;texter&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]\n<h2><strong>For patients receiving financial assistance (e.g., Hospice G\u00e9n\u00e9ral, SPC)<\/strong><\/h2>\n<p>It is essential to bring the official guarantee of coverage before the appointment.<br \/>\nWithout a guarantee, the invoice is issued directly to the patient.&nbsp;[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;texter&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]\n<h2><strong>Invoices<\/strong><\/h2>\n<p>Invoices issued by MySmile Cabinet Dentaire are due within 30 days. To ensure correct processing, we recommend using the QR code provided on each invoice.&nbsp;[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;texter&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]\n<h2><strong>Bank transfer details<\/strong><\/h2>\n<p>For international transfers, please use the following information:<br \/>\n\u2022 Bank: Raiffeisen R\u00e9gion Gen\u00e8ve Rh\u00f4ne<br \/>\n\u2022 Beneficiary: MySmile Cabinet Dentaire<br \/>\n\u2022 IBAN: CH38 8080 8005 2367 5112 7<br \/>\n\u2022 IID (BC Number): 80808<br \/>\n\u2022 SWIFT-BIC: RAIFCH22<br \/>\nImportant: Please make sure to include the document number (indicated at the top of the invoice) in the &#8220;Communication&#8221; section. Send the proof of payment by email to <u><a href=\"mailto:admin@mysmile.swiss\">admin@mysmile.swiss<\/a><\/u>.[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;texter&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]\n<h2><strong>Late Payments<\/strong><\/h2>\n<p>If you are experiencing difficulty paying an invoice, please inform us immediately so we can find a solution. This helps avoid additional fees or collection proceedings.&nbsp;[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;texter&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]\n<h2><strong>Reminder fees<\/strong><\/h2>\n<ul>\n<li>1st reminder (30 days after the invoice): free of charge<\/li>\n<li>2nd reminder (15 days after the 1st): CHF 5.\u2013<\/li>\n<li>\u0399f the invoice remains unpaid after the reminders, the case will be transferred to a collection agency, with additional fees according to their conditions.<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;texter&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]\n<h2><strong>Debt Collection&nbsp;<\/strong><\/h2>\n<p>According to the law, the dentist has a five-year period to claim payment for services. This period begins at the time of the service.<br \/>\nMySmile Cabinet Dentaire reserves the right\u2014while respecting data protection laws\u2014to assign unpaid invoices to the Caisse des M\u00e9decins or any other collection agency (e.g., Inkasso Med.).[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;texter&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]\n<h2><strong>Duplicate Payments&nbsp;<\/strong><\/h2>\n<p>Processing duplicate payments creates extra administrative work. For any refund related to a duplicate payment, MySmile reserves the right to charge an administrative fee of up to CHF 10.\u2013.[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;texter&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]\n<h2><strong>Missed Appointments&nbsp;<\/strong><\/h2>\n<p>For systematically missed appointments, a fee of <strong>CHF 100.\u2013<\/strong> is applied, in accordance with <u><a href=\"https:\/\/www.sso.ch\/fr\/tarifs\" target=\"_blank\" rel=\"noopener\">la Soci\u00e9t\u00e9 suisse des m\u00e9decins-dentistes (SSO) <\/a><\/u>and the Price Surveillance Commission. This amount is generally not covered by insurance or aid agencies. The patient or their legal representative remains solely responsible for payment.<\/p>\n<p>&nbsp;[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;texter&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]\n<h2><strong>Access to Medical Records&nbsp;<\/strong><\/h2>\n<p>The patient or their legal representative may request access to their medical records at any time, without needing to provide a reason.<br \/>\nRequests must be made in writing or by email to <a href=\"mailto:info@mysmile.swiss\">info@mysmile.swiss<\/a>, including the patient&#8217;s full name, date of birth (and, if applicable, that of the legal representative).<\/p>\n<p><span style=\"color: #000000;\">Access to the records is free of charge.<\/span><\/p>\n<p>However, if the request concerns a complete report or treatment plan and involves substantial work to prepare and send, a fee of up to CHF<strong> 300.\u2013<\/strong> may be charged.<\/p>\n<p>&nbsp;[\/vc_column_text][\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row el_class=&#8221;texter&#8221;][vc_column][vc_column_text css=&#8221;&#8221;] Important Information for Our Patients We follow the pricing guidelines of the Soci\u00e9t\u00e9 suisse des m\u00e9decins-dentistes (SSO) , and the applicable tariff is DENTOTAR.&nbsp; The point value applied at MySmile Cabinet Dentaire is CHF 1.10&nbsp; For orthodontics, the point value is CHF 1.00&nbsp; The point value for OCAS, OCPA, SPC, and Hospice G\u00e9n\u00e9ral is CHF 1.00 We [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"ngg_post_thumbnail":0,"footnotes":""},"class_list":["post-3540","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Price policy - My Smile<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Price policy - My Smile\" \/>\n<meta property=\"og:description\" content=\"[vc_row el_class=&#8221;texter&#8221;][vc_column][vc_column_text css=&#8221;&#8221;] Important Information for Our Patients We follow the pricing guidelines of the Soci\u00e9t\u00e9 suisse des m\u00e9decins-dentistes (SSO) , and the applicable tariff is DENTOTAR.&nbsp; The point value applied at MySmile Cabinet Dentaire is CHF 1.10&nbsp; For orthodontics, the point value is CHF 1.00&nbsp; The point value for OCAS, OCPA, SPC, and Hospice G\u00e9n\u00e9ral is CHF 1.00 We [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/mysmile.swiss\/en\/price-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"My Smile\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-05T08:35:03+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/mysmile.swiss\\\/en\\\/price-policy\\\/\",\"url\":\"https:\\\/\\\/mysmile.swiss\\\/en\\\/price-policy\\\/\",\"name\":\"Price policy - My Smile\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/mysmile.swiss\\\/#website\"},\"datePublished\":\"2025-06-16T08:27:34+00:00\",\"dateModified\":\"2026-02-05T08:35:03+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/mysmile.swiss\\\/en\\\/price-policy\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/mysmile.swiss\\\/en\\\/price-policy\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/mysmile.swiss\\\/en\\\/price-policy\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/mysmile.swiss\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Price policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/mysmile.swiss\\\/#website\",\"url\":\"https:\\\/\\\/mysmile.swiss\\\/\",\"name\":\"My Smile\",\"description\":\"Cabinet Dentaire\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/mysmile.swiss\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Price policy - My Smile","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_US","og_type":"article","og_title":"Price policy - My Smile","og_description":"[vc_row el_class=&#8221;texter&#8221;][vc_column][vc_column_text css=&#8221;&#8221;] Important Information for Our Patients We follow the pricing guidelines of the Soci\u00e9t\u00e9 suisse des m\u00e9decins-dentistes (SSO) , and the applicable tariff is DENTOTAR.&nbsp; 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